Techno-Functional Specialist – CRMNEXT
Core
Bridge business and technology teams to deliver CRMNEXT solutions for NBFCs and FinTech organizations.
Role type
Techno-Functional Specialist (CRMNEXT)
Builds
CRM solutions and product enhancements for financial services clients
Domain
FinTech / NBFC
Required skills
CRMNEXT functional expertise, API integration, system troubleshooting, BRD/FDD preparation, stakeholder management, Agile/Waterfall methodologies
Preferred skills
MBA, technical knowledge of CRMNEXT stacks
Technologies
CRMNEXT, APIs
Responsibilities
Translate business requirements into technical solutions, troubleshoot system and interface issues, prepare BRDs and FDDs, drive industry benchmarking and data analysis, collaborate with cross-functional stakeholders
Seniority
Mid-level (3–5 years experience)
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