Senior Manager, IT
Core
Lead enterprise IT strategy, administration, and the shift from reactive support to engineered solutions for a direct-to-consumer pet food company.
Role type
Senior Manager, IT
Builds
Corporate hardware, software, SaaS tooling, automations, API-based integrations, and internal tooling.
Domain
Technology services, IT operations, and infrastructure for a direct-to-consumer business.
Deliverable
infrastructure
Required skills
IT strategy, roadmap planning, team management and mentorship, automation and integration design, networking, IAM, endpoint management, SaaS architecture, vendor management, cost optimization.
Preferred skills
Hands-on technical expertise, experience scaling IT functions, AI application for process improvement.
Technologies
SaaS tooling, API, networking, IAM, endpoint management, ticketing systems, AV systems.
Responsibilities
Lead enterprise IT strategy and selection of hardware/software/SaaS; own the IT roadmap and prioritize investments; manage and mentor the IT team; build automations and integrations to reduce repetitive work; serve as hands-on technical expert on systems and networking; drive technology and AV experience across offices; manage technical onboarding and offboarding; identify cost savings through vendor management.
Seniority
Senior, hands-on IC leader
