P2P Expert (SME) - Americas
Core
Subject Matter Expert for P2P (Procure-to-Pay) and O2C (Order-to-Cash) processes, driving KPI improvements, resolving complex issues, and ensuring compliance across Americas markets.
Role type
Senior Finance Operations SME (P2P/O2C)
Builds
Efficient P2P and O2C workflows and control frameworks for global healthcare operations
Domain
Healthcare / Shared Services / Finance Operations
Required skills
P2P processes, O2C processes, SAP/S4Hana, KPI management, stakeholder management, audit support (SOX), continuous improvement, BPO management, compliance controls
Preferred skills
Tax stakeholder management, Shared Service Centre experience, Spanish language, Latin American tax knowledge
Technologies
SAP, S4Hana, Microsoft Excel, Microsoft PowerPoint, Microsoft Power BI, Microsoft Word
Responsibilities
Drive improvements on KPIs/SLAs for Americas markets; Analyze P2P/O2C KPIs and implement action plans; Act as SME for Finance/Non-Finance teams to resolve process issues; Support audit activities including SOX and external audits; Collaborate with Tax, FRMC, and LOC to ensure regulatory compliance; Drive continuous improvement initiatives for automation and process streamlining.
Seniority
Senior, hands-on IC
