Business Analyst
Core
Support clients through the full lifecycle of implementing Makai's AI automation platform, from discovery and process mapping to solution design, testing, and post-launch support.
Role type
Senior Business Analyst (Client-facing & Product Lifecycle)
Builds
Enterprise automation solutions via a unified human-machine teaming interface
Domain
AI & Data / Enterprise Automation
Deliverable
production ML models
Required skills
Process mapping, functional specifications, Agile methodology, Jira/Azure DevOps, stakeholder management, data analysis, project management, user journey analysis, testing initiatives, cross-functional collaboration
Preferred skills
Process mining, SaaS experience, AI/ML project experience, technical implementation
Technologies
Jira, Azure DevOps
Responsibilities
Document client workflows and IT infrastructure; create process diagrams and functional specifications; collaborate on solution design and feature refinement; lead client meetings and training; manage product backlog and resolve user issues; develop testing initiatives for new features.
Seniority
Mid-Senior, hands-on IC
