Project Manager, Clinical Trial Software
Core
Manage day-to-day operations and client support for RTSM (Regulatory Technology Solutions Management) applications, ensuring successful UAT, go-live, and system health.
Role type
Senior Project Manager, Clinical Trial Software
Builds
Scalable and trusted RTSM solutions for clinical trial sponsors
Domain
Life Sciences / Clinical Trials / SaaS
Required skills
Client relationship management, UAT coordination, system go-live oversight, training material development, issue trend monitoring, audit participation, SLA management, data upload coordination, technical support experience, life sciences/supply chain/IT background
Preferred skills
Clinical management experience, supply chain experience, RTSM experience
Technologies
RTSM platforms, UAT environments, study applications
Responsibilities
Serve as primary client contact for RTSM application operations; develop and oversee sponsor communication plans and SLAs; coordinate data uploads across environments; oversee system UAT and go-live; consult with clinical operations leads; act as escalation point for system issues; develop and deliver training for clinical teams; monitor study issues for enhancement opportunities; participate in client audits; track client health scores.
Seniority
Senior, hands-on IC with client-facing responsibilities