Associate Data Center Operations Analyst - Mainframe Operations
Core
Delivering 24x7 client-focused support for mission-critical mainframe infrastructure, including system monitoring, batch processing, and incident resolution.
Role type
Associate Data Center Operations Analyst (Mainframe)
Builds
System and customer batch processing stability for enterprise clients
Domain
IT Infrastructure / Mainframe Operations
Required skills
Mainframe Operations, Batch monitoring, Console Operations, Job Scheduling (OPC/TWS), Sysplex environment management, MVS, VTAM, JCL, IPL, HMC, TSO, JES2, CICS, TAPE, SDSF, ITIL processes
Preferred skills
None stated
Technologies
MVS, VTAM, JCL, IPL, HMC, TSO, JES2, CICS, TAPE, SDSF, OPC, TWS
Responsibilities
Monitor batch output and systems for failures, push critical batch to meet SLAs, start/stop subsystems (JES, IMS, DB2), triage job errors, create/manage incident tickets, provide client reporting, perform ad hoc job scheduling, execute break-fix support and application startup/shutdown
Seniority
Mid-level, hands-on IC