Operations Manager
Core
Operations Manager for the German market, ensuring the operational engine for a digital weight-management program scales with patient growth.
Role type
Senior IC Operations Manager
Builds
Scalable operational processes for a digital healthcare weight-management service
Domain
Digital Health / Weight Management
Required skills
process optimization, troubleshooting, data analysis, KPI tracking, project management, stakeholder collaboration
Preferred skills
SQL, healthcare domain knowledge, marketplace experience
Technologies
SQL
Responsibilities
Own and maintain key day-to-day operational processes across the German business; troubleshoot issues across payments, orders, invoices, and patient communications; use patient feedback to improve experiences and journeys; track operational metrics and investigate performance gaps; deliver projects to improve operational performance and implement new workflows.
Seniority
Mid-level, hands-on IC