Distributed Technical Advisor, Infrastructure Services
Core
Senior technical leader responsible for assigned high-value clients across complex distributed infrastructure and private cloud environments, driving cross-tower coordination, major incident resolution, and service improvement.
Role type
Senior hands-on IC Distributed Technical Advisor (Infrastructure)
Builds
Production infrastructure services for enterprise clients across hybrid environments
Domain
Enterprise IT Infrastructure, Private Cloud, Distributed Systems
Required skills
Windows Server, Linux, VMware vSphere, Major Incident Leadership, Cross-Tower Coordination, Enterprise Infrastructure Management, Client Technical Leadership, Service Reliability (MTTR/SLA), Global Delivery Model Experience
Preferred skills
Network (LAN/WAN, SD-WAN), Storage (SAN/NAS), Middleware, Database (SQL Server, Oracle), VDI/EUC, Private/Hybrid Cloud, Automation, Monitoring & Observability
Responsibilities
Serve as senior technical focal point for strategic clients; lead technical coordination across OS, Virtualization, Network, Storage, Middleware, Database, and VDI; provide senior leadership during Major Incidents and escalations; coach engineering teams on troubleshooting and service improvement; act as India-based counterpart to onshore Lead TA.
Seniority
Senior, hands-on IC with leadership presence