Customer Success Engineer with German
Core
Primary technical owner driving long-term customer outcomes for the Veeam Data Platform, leading onboarding, adoption, optimization, and resilience reporting.
Role type
Mid-level Customer Success Engineer (Data Backup & Recovery)
Builds
Protection plans, recovery simulations, and resilience posture reports for enterprise accounts.
Domain
Data resilience, disaster recovery, and security posture management.
Required skills
Data backup and recovery expertise, migration strategy, recovery simulation execution, stakeholder engagement (CISO/CIO), churn risk detection, business case development, technical roadmap ownership.
Preferred skills
Veeam platform familiarity, cloud platform experience, scripting/automation, AWS/Azure architecture knowledge.
Technologies
Veeam Data Platform, AWS, Microsoft Azure, virtualization, storage systems.
Responsibilities
Configure customer accounts and customize backup policies; conduct DRMM assessments and quarterly resilience reporting; identify migration and upsell opportunities; monitor churn signals and define mitigation plans; engage executive stakeholders on risk and roadmap alignment.
Seniority
Mid-level, hands-on IC