Senior Manager, System Operations
Core
Lead day-to-day operations and continuous improvement of the Microsoft Dynamics 365 ERP system, managing project lifecycles, timesheet operations, and cross-functional standardization.
Role type
Senior Manager, System Operations
Builds
Company-wide ERP system enhancements, automated processes, and standardized operating procedures
Domain
Enterprise Resource Planning (ERP), Microsoft Dynamics 365
Required skills
ERP system management, project lifecycle management, functional specification development, change request coordination, resource planning, process optimization, training program delivery, cross-functional leadership
Preferred skills
Advanced Microsoft Office proficiency, multi-time zone collaboration
Technologies
Microsoft Dynamics 365, Microsoft Office (Excel, Word, PowerPoint, Outlook)
Responsibilities
Lead Corporate System Project Specialist and manage ERP daily operations; Collaborate with international teams to identify ERP improvement opportunities; Analyze business requirements and develop functional specifications; Manage full system project lifecycle from kickoff to deployment; Manage ERP timesheet operations and resource planning; Oversee user permissions and system standard operating procedures; Lead ERP project meetings with stakeholders; Design and deliver company-wide application training programs; Evaluate and lead cross-functional standardization and automation initiatives
Seniority
Senior, hands-on IC
