IT/Support Operations Engineer (NY)
Core
In-house IT Support and Operations Engineer managing hardware/software troubleshooting, user lifecycle, and office infrastructure for a fast-growing AI platform company.
Role type
Senior IC IT Support / Operations Engineer
Builds
Reliable internal IT environment and seamless onboarding experience for employees
Domain
Technology / Enterprise IT Operations
Deliverable
infrastructure
Required skills
macOS administration, Windows troubleshooting, Google Workspace, MDM platforms, IdM/SSO solutions, automation tools, asset management, systems administration
Preferred skills
Workflow automation, knowledge base creation, office buildout support
Responsibilities
Diagnose and resolve hardware/software issues, manage user provisioning and deprovisioning, maintain office IT infrastructure, manage IT asset procurement and inventory, support new office buildouts, identify automation opportunities, perform systems administration
Seniority
Mid-level to Senior, hands-on IC
