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Product Manager - Modern Workplace

Sydney, New South Wales💼 Full-time🗓 2026-09-29 → 2026-09-30

Core

Own the roadmap and lifecycle for a Managed Modern Workplace portfolio, shaping Microsoft 365 managed services, endpoint management, and end-user support offerings.

Role type

Senior Product Manager (Managed Services)

Builds

Scalable, repeatable modern workplace services and product offerings

Domain

IT Services / Managed Services / Modern Workplace

Deliverable

product features

Required skills

Roadmap ownership, backlog management, data self-sufficiency, AI fluency, commercial literacy, stakeholder engagement, independent operation, modern workplace fluency

Preferred skills

Experience in IT services or technology vendor environments

Technologies

Microsoft 365, endpoint management, identity, end-user support tools

Responsibilities

Define scalable services balancing customer needs with commercial viability; launch new products and services; partner with Sales and Delivery to ensure sellability; define end-user experience standards including self-service and automation; measure product performance to drive continuous improvement.

Seniority

Mid-Senior, hands-on IC

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