Business Support Graduate
Core
Supports the Customer Operations Manager and Business Support Team by handling customer and dealer queries, monitoring workflow, and ensuring timely responses.
Role type
Business Support Graduate
Builds
Customer service responses and administrative support for a nationwide dealer network
Domain
Automotive / Dealer Network Operations
Deliverable
dashboards & analysis
Required skills
Workflow monitoring, Customer query resolution, Administrative task execution, Microsoft Excel proficiency, Deadline management
Responsibilities
Address customer and dealer queries via written and telephone channels, Monitor workflow to ensure timely turnaround, Build and maintain relationships with dealer networks, Perform administrative duties such as filing, typing, and scanning
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