Case Coordinator NISS. - Permanent Full-time - Parramatta
Core
Provide personalized case coordination services to asylum seekers and refugees, helping them navigate complex systems to achieve stability and independence.
Role type
Case Coordinator (Human Services)
Builds
Personalized case plans and safety plans for clients
Domain
Human Services / Immigration Support / Mental Health / Domestic Violence
Deliverable
client delivery
Required skills
Case coordination, comprehensive assessments (finances, health, housing, social needs, vocational skills, education), risk assessment, culturally sensitive approaches, strengths-based approach, record keeping, referral management
Preferred skills
Mental health sector experience, domestic violence sector experience, multilingual communication, experience with complex physical and mental health issues
Technologies
None stated
Responsibilities
Conduct thorough assessments to determine client eligibility; Work with clients to create and regularly update their personalised case plans; Assist clients with referrals to appropriate community supports and resources; Ensure client safety by performing risk assessments, creating safety plans and accurate record keeping; Build strong relationships with clients and their families
Seniority
Mid-level, hands-on IC
