SVP, Client Ops
Core
Lead operational systems for key accounts to ensure delivery integrity, budget stewardship, and scalable client experiences across media campaigns.
Role type
Senior IC client operations leader (media/marketing services)
Builds
Operational workflows, financial tracking systems, and media delivery models for key clients
Domain
Media and marketing services
Required skills
Client operations leadership, budget governance, financial tracking modernization, media workflow optimization, change management, SLA management, process redesign, stakeholder decision-making
Preferred skills
Experience with Omnicom standards, automation assessments, tool adoption strategies
Technologies
OMC capabilities, workflow management tools, financial reporting systems
Responsibilities
Own operational integrity for key clients; lead scoping and QBR processes; modernize financial tracking and workflow tools; redesign media operations models; optimize SLA performance; steward best practice assets
Seniority
Senior, hands-on IC
