Insurance Call Center Representative
Core
Respond to customer, agent, and broker requests via telephone or email regarding insurance and financial service products for Brighthouse Annuity customers.
Role type
Customer service representative (insurance/financial services)
Builds
Customer support and transaction processing for Brighthouse Annuity
Domain
Insurance and Financial Services
Deliverable
client delivery
Required skills
telephone communication, email communication, transaction processing, system navigation, multitasking, time management, listening skills, empathy
Responsibilities
Respond to customer, agent, and broker requests via telephone or email; Educate Financial Service Representatives on market requirements, processes, contract provisions, and annuity products; Efficiently process transactions and track responses; Access and navigate multiple electronic systems to provide integrated responses.
