Senior Information Technology Support Specialist
Core
Lead and manage IT infrastructure, cloud operations, and technical support for a consulting firm's digital transformation initiatives.
Role type
Senior IT Infrastructure & Cloud Operations Manager
Builds
Cloud environments, secure enterprise networks, and IT service management processes
Domain
IT Infrastructure, Cloud Computing, Network Security
Required skills
Google Cloud Platform administration, enterprise firewall configuration, enterprise networking, IT team leadership, ITSM process ownership, asset lifecycle management
Preferred skills
IT budgeting and vendor management, multi-site environment support, Microsoft 365 and Entra ID management
Technologies
Google Cloud Platform, Palo Alto Networks, TCP/IP, routing, switching, VLANs, VPNs, Wi-Fi, DNS, DHCP, Microsoft 365, Microsoft Entra ID
Responsibilities
Oversee day-to-day IT infrastructure and operations; lead and mentor IT support team members; administer and optimize GCP environments; configure and maintain enterprise firewalls; manage enterprise networking components; maintain hardware/software inventories and licensing; support IT budgeting and vendor management; own ITSM processes; serve as escalation point for complex issues; document IT processes and procedures.
Seniority
Senior, hands-on IC with leadership responsibilities
