Social & Community Manager
Core
Own the brand's voice and daily engagement across organic social media and online communities (forums, Reddit, YouTube) for a B2B manufacturing marketplace.
Role type
Senior Social & Community Manager
Builds
Community engagement, social listening infrastructure, and content calendar execution
Domain
Manufacturing / B2B Marketplace
Deliverable
dashboards & analysis
Required skills
Organic social management, community moderation, social listening tool setup, content calendar management, triage and prioritization, cross-functional collaboration
Preferred skills
B2B or technical industry experience, authentic writing voice, agency partnership management
Responsibilities
Serve as the face of the brand in buyer and supplier communities; stand up social listening/servicing tools; establish a triage process for community inquiries; own the social content calendar; partner with an agency on content production
Seniority
Senior, hands-on IC