Business Analyst
Core
Manage IT processes and projects, optimizing resource utilization through AS-IS/TO-BE process modeling and improvement.
Role type
Business Analyst (Process Improvement)
Builds
Process documentation, functional requirements, and operational improvement initiatives
Domain
IT Services / Banking / Insurance
Required skills
Process modeling (AS-IS/TO-BE), Functional requirement documentation, Stakeholder management, Agile (Scrum), Data analysis, Project coordination
Preferred skills
Banking/Insurance domain experience, Visio/Excel/PowerPoint proficiency
Responsibilities
Develop work plans for process modeling, Conduct stakeholder interviews to document agreements, Create process documentation (policies, manuals, flowcharts), Validate processes with process owners, Manage documentation approvals, Provide advisory support to leadership
Seniority
Mid-level, hands-on IC
