Analista de Registro (Certificado Digital)
Core
Manage digital certificate processes, including issuance, renewals, and documentation verification for clients to prevent accounting disruptions.
Role type
Customer service analyst (digital certificates)
Builds
Operational continuity for client accounting and business processes
Domain
Financial services / Digital identity
Deliverable
client delivery
Required skills
Customer service, document verification, process organization, Microsoft Excel, ICP-Brasil standards knowledge, record keeping
Preferred skills
Accounting or Business Administration degree pursuit, proactive approach, detail-oriented
Responsibilities
Contact customers regarding digital certificate renewals and purchases; Monitor active customer base for expiring or pending certificates; Conduct follow-ups to ensure timely issuance or renewal; Monitor regularization of powers of attorney; Update records and process statuses; Reduce operational impacts from missing or expired certificates; Support basic compliance with ICP-Brasil requirements
