Senior Technical Writer
Core
Create high-quality developer and user-facing documentation for an AI platform's insurance product suite, translating complex technical concepts into clear guides for insurance-industry end users and developers.
Role type
Senior Technical Writer (InsurTech/Financial Services)
Builds
Developer documentation, integration guides, API docs, and user tutorials for Commissions Copilot, Contracting, and AgentCRM products.
Domain
Insurance technology (InsurTech) and Financial Services
Required skills
API documentation, OpenAPI Specification validation, Docs-as-Code workflows, Markdown, information architecture, SME interviewing, project management, Agile collaboration
Preferred skills
HealthTech/FinTech SaaS documentation, AI/ML workflow documentation, UX/UI writing, GitBook proficiency
Technologies
OpenAPI (.yaml/.json), Git/GitLab, GitBook, iPaaS tools, API testing tools
Responsibilities
Write and maintain API documentation, integration guides, and developer tutorials; collaborate with Product Owners and Engineers to document vertical-specific features; validate OpenAPI specifications; manage documentation projects from intake to publication; interview subject matter experts to gather technical details.
Seniority
Senior, hands-on IC