Client Services Officer- Midland-10months contract
Core
Front desk and operations support for a hearing clinic, managing appointments, client intake, and basic device maintenance to improve patient hearing outcomes.
Role type
Client Services Officer (Clinic Coordinator)
Builds
Hearing health care services and device solutions for clients
Domain
Healthcare / Hearing Aid Services
Deliverable
client delivery
Required skills
Appointment scheduling, inventory management, POS transactions, client eligibility verification, basic hearing device support, front desk operations
Preferred skills
Experience with older demographics, retail or allied health background
Responsibilities
Oversee daily clinic operations and maintain a welcoming environment; Manage client appointments via phone, email, and booking systems; Provide basic hearing-device support including cleaning and battery replacement; Maintain inventory and process invoices; Verify client eligibility for government and private funding; Engage clients with empathy and provide proactive support.
Seniority
Individual Contributor, operational support
