Product Engineer (Full stack), Shared Services Platform - Miami
Core
Full stack engineer building and maintaining the AI-driven Shared Services platform for short-term rental property management, focusing on guest communication workflows and operational automation.
Role type
Senior full stack product engineer (AI/LLM focus)
Builds
AI orchestration layer, agent-facing platforms, and internal operational tools for hospitality teams
Domain
Short-term rental, property management, and AI-driven operations
Deliverable
production ML models | product features
Required skills
TypeScript, backend engineering, frontend engineering, agentic coding tools, API integration, prompt engineering, product mindset, asynchronous collaboration
Preferred skills
contact center or customer support tooling experience, short-term rental/hospitality domain knowledge, production AI agent deployment
Technologies
Next.js, NestJS, TypeORM, Postgres, BullMQ, OpenAI, Anthropic
Responsibilities
Triage and ship fixes for platform tickets and workflow bugs, identify systemic gaps and implement long-term solutions, build AI surfaces including prompt architecture and human-in-the-loop mechanisms, maintain evaluation suites for AI reliability, analyze usage data to drive shipped changes, optimize performance and user experience details, define scope and kill low-value features, build internal developer tools and CI/CD infrastructure