Health Information Specialist I
Core
Entry-level specialist processing patient medical record requests (ROI) via phone and digital platforms to ensure timely, accurate, and compliant release of health information.
Role type
Entry-level Health Information Specialist (ROI Processing)
Builds
Patient health records and digital images for providers, insurers, and researchers
Domain
Healthcare / Health Information Management
Required skills
Medical privacy regulations (HIPAA), Data entry, Phone communication, Document management, Microsoft Office, Detail-oriented work
Preferred skills
Healthcare environment experience, Production/metric-based work experience, In-person customer service experience
Technologies
Electronic Health Records (EHR), Fax machines, Printers, Virtual phone systems
Responsibilities
Process medical record requests from patients, insurance companies, and attorneys; Maintain confidentiality and security of privileged information; Create digital images of paperwork for electronic storage; Answer inbound/outbound calls regarding record status; Assist with administrative duties such as handling faxes and data entry; Ensure compliance with HIPAA standards and company policies.
Seniority
Entry-level, hands-on IC
