Daytime Resident Experience Associate
Core
Front desk associate responsible for greeting prospects and residents, conducting community tours, managing front desk operations, and organizing community events to foster a welcoming environment.
Role type
Front desk associate (residential community)
Builds
Residential community experience and occupancy levels
Domain
Residential real estate / Hospitality
Deliverable
product features
Required skills
Hospitality or retail experience, verbal communication, written communication, customer service, event planning, social media management, organizational skills, physical stamina
Preferred skills
Leasing license, multilingual abilities
Technologies
Computer programs, social media platforms, front desk software
Responsibilities
Convert leads into community tours, coordinate tours with the leasing team, solve problems for residents and prospects, plan and execute community events, manage front desk logs and package rooms, generate social media awareness, write customer reviews
Seniority
Individual Contributor, entry to mid-level
