General Manager-Construction & Building Materials Service Industry
Core
Leading, managing, and profitably growing the Topeka market for a door, docking, and security products distribution and service company.
Role type
General Manager (Service & Installation)
Builds
Commercial, industrial, and residential door, docking, and security products
Domain
Construction & Building Materials Service Industry
Required skills
Operations management, P&L management, budgeting, workforce management, safety compliance, customer service leadership, root cause analysis, hiring and training
Preferred skills
Bachelor's degree, experience in a service organization, technical applications knowledge, mechanical systems understanding
Technologies
None stated
Responsibilities
Manage day-to-day operations of Service and Install Departments, Plan and implement schedules to meet customer commitments, Review workload and manpower for cost-effectiveness, Ensure install projects are completed timely and below budget, Participate in annual budgeting process, Deliver return on sales exceeding financial budget forecast, Review monthly financial/operational reports, Improve individual performance of the field force, Improve safety performance, Improve warranty performance, Improve Customer survey scores, Evaluate and suggest improvements to operational processes, Assist with hiring, training and developing new employees, Lead effective field force meetings
Seniority
Manager, hands-on leadership