Delivery Area Manager, Last Mile Operations
Core
Lead a team of shift managers and associates at a delivery station to manage the daily operation of delivering Amazon orders directly to customers.
Role type
Senior IC operations manager (last mile delivery)
Builds
Last-mile delivery operations for Amazon customers
Domain
Logistics / Last-mile delivery
Required skills
People management, shift management, safety compliance, process improvement, Lean tools, stakeholder communication, operational forecasting, team training, change management
Preferred skills
Performance metrics analysis, Lean Manufacturing principles, continuous improvement techniques
Responsibilities
Manage daily operations of the delivery station including meetings, training, and duty assignment; Ensure a safe workplace and address associate needs; Lead process improvement initiatives and implement Lean tools; Monitor sorting operations and driver dispatch; Review operational forecasts to determine productivity requirements; Mentor new managers and drive a culture of safety and quality.
Seniority
Senior, hands-on IC