Customer Program Engineer - Iberia
Core
Essential link between customers, sales, R&D, and factory to manage projects from order to delivery for commercial vehicles.
Role type
Customer Program Engineer
Builds
Commercial vehicles (electric buses & trucks)
Domain
Automotive industry, Electric Vehicles
Deliverable
client delivery
Required skills
Project management, stakeholder management, cross-cultural management, conflict management, technical problem understanding, time management, organizational skills
Preferred skills
B2B sector experience, High Tech Start-up experience, Electric Vehicles experience, Alternative Energy experience, Batteries experience, international team collaboration
Technologies
MS Office, MS Project
Responsibilities
Act as first contact window for customers; visit customers regularly to understand needs and follow up demands; attend design review meetings; promote communication for customer-specified products; grasp market demand for bidding support; organize customer satisfaction surveys; manage overseas PDI rectification work; handle quality and material problems feedback; collect and compile major customer complaints; lead projects from order to delivery ensuring smooth delivery; transfer customer requests to organization; plan Factory Acceptance Tests; plan delivery key activities; report project status and track risks.
Seniority
Junior to Mid-level (0-3 years experience)