Technician / Salesperson - Technology & Entertainment
Core
A customer-facing role combining technical support and sales for home technology and entertainment products.
Role type
Retail Technician / Salesperson
Builds
Sales transactions and customer solutions for PCs, software, peripherals, and home entertainment systems.
Domain
Retail / Consumer Electronics
Deliverable
product features
Required skills
PC and software knowledge, peripheral expertise (cameras, printers, networking), Apple/Microsoft product familiarity, customer service, sales target achievement, problem-solving, complaint resolution
Preferred skills
Retail experience, technical product knowledge
Responsibilities
Support customer queries on technology and entertainment products, service customers while managing work tasks, resolve customer complaints, meet sales targets, work flexible retail hours including weekends and holidays
