Sr. Program Manager - Delivery Experience , Out of Country Sellers Latam
Core
Lead Amazon's Cross-border Delivery Experience and Cost to Serve programs for international sellers in Mexico and Brazil.
Role type
Sr. Program Manager (Delivery Experience & Cost to Serve)
Builds
Cross-border delivery workflows, cost-to-serve models, and seller experience improvements for Latam markets.
Domain
E-commerce / Global Trade / Logistics
Deliverable
product features
Required skills
Program management, data analysis, process improvement, stakeholder management, cross-functional collaboration, automation strategy, financial modeling, international trade knowledge, operations management, project execution
Preferred skills
Experience with cross-border e-commerce, Latam market expertise, system implementation, cost optimization techniques
Technologies
N/A
Responsibilities
Define high-priority improvements for cross-border seller and delivery experiences; Monitor and execute projects on time and with high quality; Develop analysis of key business metrics and execute improvement recommendations; Work with finance, accounting, and operations teams to enhance cost to serve; Drive system, tools, and process improvements to automate manual tasks.
Seniority
Senior, hands-on IC
