Documentation & Enablement Program Manager
Core
Execute and optimize SE Guild programs, communications, and operational processes for Mastercard's software engineering community.
Role type
Senior IC program manager (engineering enablement)
Builds
SE Guild programs, community platforms, and enablement resources
Domain
Payments / Software Engineering
Deliverable
dashboards & analysis
Required skills
Program management, process optimization, automation, stakeholder coordination, knowledge management, technical communication, risk tracking, cross-functional collaboration
Preferred skills
Software engineering background, AI tooling experience, data tooling proficiency
Technologies
SharePoint, Microsoft Teams, Excel, PowerPoint, Power Automate, Power Query
Responsibilities
Coordinate day-to-day operations for SE Guild programs and community events; Manage communications and stakeholder follow-up across digital platforms; Maintain knowledge platforms and improve information architecture; Identify friction points and implement automation to streamline workflows; Track risks, dependencies, and blockers across workstreams; Contribute to evolving initiatives with operational judgment
Seniority
Senior, hands-on IC