Delivery Area Manager, Last Mile Operations
Core
Lead a team of shift managers and associates in daily management of a delivery station, overseeing the operation that focuses on delivering Amazon orders directly to customers.
Role type
Senior IC operations manager (last mile delivery)
Builds
Last-mile delivery operations for Amazon Logistics
Domain
Logistics / Last-mile delivery
Required skills
People management, shift management, safety compliance, process improvement, Lean techniques, operational forecasting, team training, stakeholder communication
Preferred skills
Knowledge of Lean Manufacturing, continuous improvement principles, electric vehicle logistics
Technologies
Amazon Logistics systems, Lean tools
Responsibilities
Manage daily operations of the delivery station including meetings, training, and duty assignment; Ensure a safe workplace and address associate needs; Lead change initiatives and process improvements; Track and monitor sorting operations and driver dispatch; Review operational forecasts to determine productivity requirements; Support safety programs for associates and delivery service providers.
Seniority
Senior, hands-on IC
