Customer Service Representative
Core
Resolve customer and adviser enquiries efficiently to deliver clear, accurate, and timely support while building trust and loyalty.
Role type
Customer Service Representative
Builds
Customer support experiences and business growth opportunities
Domain
Insurance and financial services
Deliverable
client delivery
Required skills
Enquiry resolution, clear communication, active listening, accuracy and compliance, technology proficiency, resilience
Preferred skills
Insurance, banking, or financial services product knowledge
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