Audience Engagement Assistant
Core
Connecting the audience to Stuff via queries, comment moderation, event coordination, and competition management.
Role type
Audience Engagement Assistant (Customer Service & Community Operations)
Builds
Comment sections, company events (virtual/in-person), and competitions for Stuff's New Zealand audience
Domain
Digital Media / New Zealand
Deliverable
client delivery
Required skills
Customer service, community management, comment moderation, event coordination, Google Workspace, Slack, Zoom, written communication, verbal communication
Responsibilities
Answering audience queries via email, forms, and social DMs; monitoring and moderating comment sections; planning and running company events; managing competitions from promotion to prize fulfilment
Seniority
Junior, fixed-term (6 months)
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