Sachbearbeiter Kundendienst 100%
Core
First point of contact for customers with outstanding claims, analyzing causes of payment arrears and negotiating individual payment plans to stabilize their financial situation.
Role type
Customer service representative (banking)
Builds
Payment recovery solutions and customer financial stabilization plans
Domain
Banking / Financial services
Deliverable
client delivery
Required skills
Payment arrears analysis, payment plan negotiation, customer communication, documentation, MS Office
Preferred skills
German and French fluency, additional languages, digital affinity
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