Specialist with German (Order Management) (m/f)
Core
Managing orders and customer inquiries for the German-speaking market, ensuring timely delivery and high service quality.
Role type
Customer Service / Order Management Specialist
Builds
Order fulfillment and customer support processes
Domain
Technology industry
Deliverable
client delivery
Required skills
German (B2/C1), English, communication, organization, prioritization, problem-solving, system proficiency
Responsibilities
Handling orders and customer inquiries for the German market, contacting clients via email and phone in German and English, monitoring order execution and delivery deadlines, collaborating with Sales, Logistics, and Supply Chain teams, resolving current order-related issues, ensuring high service quality and positive customer experience
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