Client Services
Core
Front-line client services and administration for a veterinary company serving companion, equine, and production animals in rural New Zealand.
Role type
Client Services Representative
Builds
Appointment scheduling, client communication, and sales support for veterinary services
Domain
Veterinary services / Rural agriculture
Deliverable
client delivery
Required skills
customer service, telephone communication, appointment booking, sales advice, administration, computer skills, rural/agricultural knowledge, veterinary practice knowledge
Responsibilities
Providing first point of contact for clients, booking appointments, answering animal health questions, making follow-up calls, providing sales advice, end-of-day processing, administration support for veterinarians
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