Customer Services Consultant (Full-Time)
Core
Greet customers at airport counters, assist with car rental needs, process bookings and payments, and inspect vehicles for damages and cleanliness.
Role type
Customer Services Consultant (Car Rental)
Builds
Car rental transactions and customer support services
Domain
Transportation / Car Rental
Deliverable
product features
Required skills
Active listening, sales promotion, procedural compliance, payment processing, vehicle inspection
Preferred skills
Retail or hospitality experience, comfort with computer systems
Technologies
Computer systems, hand-held devices
Responsibilities
Establish customer car rental needs, review add-on services, communicate rental procedures, complete bookings and process payments, answer customer enquiries, inspect vehicles for damages and cleanliness
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