Customer Service Attendant (Casual)
Core
First point of contact for customers returning rental vehicles, ensuring timely and orderly returns, conducting vehicle inspections, and preparing cars for the next rental.
Role type
Entry-level customer service agent (vehicle operations)
Builds
Rental vehicle fleet operations for Avis Budget Group
Domain
Automotive rental / Mobility
Required skills
Valid Class 1 driver's licence, customer service, vehicle inspection, data entry, procedure adherence
Responsibilities
Expedite rental car return process, assess vehicles for new damages, review gas levels and kilometers, input rental data into hand-held devices, resolve customer complaints
Seniority
Entry level, hands-on IC
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