Customer Service Representative Remote Full Time Or Part Time No Experience
Core
Primary point of contact providing support, information, and issue resolution to customers via phone, email, or chat.
Role type
Customer Service Representative
Builds
Customer satisfaction and accurate records
Domain
General customer support
Deliverable
client delivery
Required skills
Verbal and written communication, Empathy, CRM/database navigation, Critical thinking, Time management
Responsibilities
Handle inbound inquiries, complaints, and requests via telephone, email, and chat; Troubleshoot and resolve product or service issues; Manage orders, billing inquiries, account updates, or cancellations; Maintain accurate detailed records of customer interactions; Develop in-depth knowledge of products and services; Collaborate with other departments to resolve complex issues; Contact customers to ensure satisfaction and resolution.
