Service Delivery Coordinator
Core
Coordinate and continuously improve service delivery for a national portfolio of correctional facilities, courts, and community sites.
Role type
Service Delivery Coordinator
Builds
Administrative services supporting a contract for 15 prisons, 98 courts, and 141 community correctional sites
Domain
Public sector corrections and justice infrastructure
Required skills
MS Office (Excel, Word, PowerPoint, Teams), organizational and time management, analytical skills, critical thinking and problem-solving, written and verbal communication, planning and prioritization, contract KPI interpretation, customer service
Preferred skills
Facilities or contract management experience, contract management systems experience
Responsibilities
Provide administrative services to support the contract, coordinate service delivery, interpret contract KPIs and performance requirements, build relationships with internal and external stakeholders
Seniority
Individual Contributor