Sachbearbeiter Customer Service (m/w/d) – 80- 100 %
Core
Handling customer inquiries via phone and email, processing contract changes, and recording pledges for a life insurance company.
Role type
Customer Service Representative (Life Insurance)
Builds
Customer support and contract administration for a European life insurance group
Domain
Financial Services / Life Insurance
Deliverable
client delivery
Required skills
Phone and email communication, contract change processing, pledge recording, MS Office, German (fluent), French (fluent)
Preferred skills
Additional languages, project participation
Responsibilities
Answering customer calls and emails, processing incoming contract modifications, recording pledges, ensuring efficient resolution of customer requests
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