Service Enablement Program manager EMEA
Core
Planning, coordinating, and delivering cross-functional programs to improve service delivery capability, adoption, and consistency across EMEA.
Role type
Senior Program Manager (Service Enablement)
Builds
Service delivery programs and operational excellence initiatives
Domain
Power management / Industrial services
Required skills
Program strategy & planning, Cross-functional coordination, Program governance & delivery, Business value & performance management, Change management & adoption, Stakeholder & executive management
Preferred skills
Multi-country environment experience, Budget management, Advanced PMO/Agile/Waterfall expertise, Strategic thinking, Data-driven decision-making
Technologies
PMO tools, Agile/Waterfall frameworks
Responsibilities
Define program objectives, scope, and success criteria aligned to EMEA Services goals; Develop program roadmaps, timelines, and milestones across multiple workstreams; Lead execution of cross-functional programs in alignment with OpEx pillars; Coordinate across functions (operations, finance, IT, commercial) to ensure aligned execution; Track and measure program performance and business outcomes; Engage and influence senior stakeholders and leadership teams.
Seniority
Senior, hands-on IC
