Parts Advisor
Core
Provide efficient and accurate parts support to internal workshop teams and external trade/retail customers for a multi-brand automotive dealership.
Role type
Parts Advisor (Automotive Dealership)
Builds
Automotive parts and accessories for Subaru, Suzuki, Omoda, Jaecoo, JAC, Forthing, Jeep, and RAM vehicles.
Domain
Automotive retail and service supply chain
Required skills
Automotive parts identification, customer service, order processing, stock control, supplier liaison, record keeping, multi-tasking
Preferred skills
Experience with workshop trade enquiries, retail customer relationship building, computer administration
Technologies
None explicitly stated
Responsibilities
Handling parts enquiries via phone, email, and counter; identifying and supplying correct parts; supporting workshop teams; processing orders; liaising with suppliers and customers; assisting with stock control; building customer relationships.
Seniority
Entry to Mid-level, hands-on IC