Customer Advocate Senior Associate - GBP
Core
Delivering customer support via call, chat, and email to resolve issues and ensure client satisfaction for Google users.
Role type
Senior Associate Customer Support Specialist
Builds
Customer support interactions and service delivery outcomes
Domain
Technology / Customer Service
Deliverable
client delivery
Required skills
Verbal and written English, Process-driven environment experience, GMB experience, International call/chat/email handling
Preferred skills
MS PowerPoint, MS Excel, Flexible scheduling, Multi-tasking
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