Sales Support Analyst
Core
Ensure precise and timely execution of customer orders, acting as a key link between customers and Sales, Production, Logistics, and Transportation teams.
Role type
Sales Support Analyst
Builds
Customer order fulfillment and operational reporting
Domain
Food & Beverage / Supply Chain
Required skills
Order processing, ERP systems, Data analysis, Incident resolution, Report generation, Process improvement
Preferred skills
Advanced English, Microsoft Excel (formulas, filters, sorting), Multi-priority management, Critical thinking
Responsibilities
Process customer orders accurately and timely; Validate order details including price, quantity, and specifications; Coordinate with Sales, Production, Logistics, and Transportation teams; Monitor order activity and identify irregularities; Resolve shipping discrepancies and customer claims; Generate operational reports to support decision-making.
Seniority
Junior to Mid-level, hands-on IC