Senior Client Relationship Manager, IPMI (International Private Medical Insurance)
Core
Manage account management, service delivery, and client strategy for International Private Medical Insurance (IPMI) portfolios to ensure retention and revenue growth.
Role type
Senior Client Relationship Manager (IPMI)
Builds
Long-term client and carrier relationships, seamless renewal processes, and value-add service recommendations.
Domain
Insurance / Health and Benefits Consulting
Deliverable
client delivery
Required skills
IPMI broking/insurance experience, health and benefits consulting domain knowledge, strategic planning, regulatory compliance, up-selling/cross-selling, stakeholder management
Preferred skills
MAS qualification, analytical thinking, problem-solving
Technologies
benefits portal
Responsibilities
Manage account management and service delivery to clients; Plan and execute overall client strategy; Understand clients' business profiles and risk exposures; Develop long-term relationships with clients and carriers; Manage the renewal process; Ensure activities follow regulations and internal procedures; Update benefits portal with accurate information; Identify opportunities to up-sell and cross-sell inter-department services.
Seniority
Senior, hands-on IC