Business Manager
Core
Emerging leadership role responsible for the performance and development of 10-15 bp stores within an allocated region.
Role type
Senior IC business manager (retail operations)
Builds
Regional retail network performance, safety culture, and customer experience
Domain
Retail / Fuel / Convenience
Required skills
Commercial acumen, Operational excellence, Leadership and coaching, Safety management, Financial performance management, Strategic planning
Preferred skills
Agility, Negotiation, Data analysis, Change management
Technologies
KPI management tools, Scorecard systems
Responsibilities
Provide leadership and coaching to store managers and teams; Drive regional sales, fuel volume, and service targets; Champion a zero-harm safety culture; Manage regional KPIs and profitability; Conduct performance reviews and audits; Align with support functions on business objectives.
