Technical Product Manager
Core
Lead the end-to-end product life cycle for Global Customer Support capabilities within Lab Insights, driving support and service deliverables for new product development and upgrades.
Role type
Senior Technical Product Manager (Support & Training)
Builds
Global Customer Support capabilities and Lab Insights product support features
Domain
Healthcare Diagnostics / IT
Deliverable
product features
Required skills
Project leadership, Product life cycle management, Agile leadership, Strategic planning, Cross-functional coordination, Technical subject matter expertise
Preferred skills
Software product support background, Training expertise, Diagnostics industry knowledge
Technologies
Lab Insights
Responsibilities
Act as GCS Project Leader for new product development and upgrades; Lead the entire Product Life Cycle from development to deployment; Coordinate with chapters to aggregate needs and advance network priorities; Lead and empower a Product Support & Training Squad; Craft and implement mid- to long-term strategy for GCS Roche Information Solutions.
Seniority
Senior, hands-on IC with strategic scope
