AGENTE DE RESERVAS - (Islas Baleares)
Core
Manage all client reservations, handle phone interactions, and optimize hotel inventory and pricing to drive revenue.
Role type
Reservation Agent
Builds
Hotel room inventory and distribution across OTAs and direct channels
Domain
Hospitality / Hotel Management
Required skills
Advanced Microsoft Office, ERP/CRM systems, Yield management strategies, Contract management, Multi-channel pricing updates
Preferred skills
Tourism/Marketing/Administration degree, 5-star hotel experience, English C1, Other European languages
Technologies
ERP, CRM, OTAs, Microsoft Office
Responsibilities
Receive and manage incoming reservation calls, Update OTA extranets and distribution channels, Create and track promotional offers, Monitor room inventory and availability, Adjust room prices based on demand and yield strategies, Maintain travel agency contracts and relationships, Generate reservation reports
Seniority
Junior to Mid-level